Terms of Service

1. Acceptance of Terms

By accessing, browsing, purchasing from, or otherwise using the LUXORA website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and the policies referenced on our website.

If you do not agree with these Terms, please do not purchase, access, or use LUXORA products or services.

These Terms apply together with our Refund Policy and Privacy Policy .

2. About LUXORA

LUXORA provides digital products and resources intended to help customers create, organize, customize, and publish faceless content, particularly within the luxury travel content niche.

Depending on the product purchased, LUXORA products may include digital videos, photographs, raw clips, templates, guides, ebooks, planners, content ideas, organizational resources, and other digital materials described on the applicable product page.

The exact contents of each product are determined by the product description displayed at the time of purchase.

3. Eligibility and Lawful Use

You agree to use the LUXORA website and its products only for lawful purposes and in accordance with these Terms and applicable law.

You must not:

• Use LUXORA products for fraudulent or unlawful purposes.
• Attempt to gain unauthorized access to our systems or digital files.
• Interfere with the security or operation of the website.
• Upload malicious software, viruses, or harmful code.
• Submit false or misleading information.
• Misuse payment systems, download systems, or access links.

4. Digital Products and Product Information

LUXORA products are digital products. No physical product, parcel, shipment, or physical delivery is included unless a product page expressly states otherwise.

We make reasonable efforts to ensure that product descriptions, included resources, pricing, previews, and other information displayed on our website are accurate.

Product contents may be updated, reorganized, replaced, or improved from time to time where reasonably necessary to maintain or improve the product.

The specific contents included with a purchase are determined by the applicable product description presented at the time of purchase.

5. Orders and Purchase Acceptance

By placing an order, you confirm that the information provided by you is accurate, complete, and current and that you are authorized to use the payment method selected during checkout.

Submission of an order does not necessarily guarantee acceptance. Orders are subject to successful payment processing and technical confirmation by LUXORA or its service providers.

We may refuse or cancel an order where reasonably necessary, including in circumstances involving:

• Payment failure or payment verification issues.
• Suspected fraudulent or unauthorized activity.
• Incorrect pricing or product information.
• Technical or operational errors.
• Duplicate or accidental transactions.
• Other legitimate business or legal reasons.

If an order is cancelled after payment has been successfully collected, any applicable refund will be handled in accordance with our Refund Policy and applicable law.

6. Payments

LUXORA products are sold through online payment facilities available during checkout.

Available payment methods are displayed during checkout and may include UPI, debit cards, credit cards, net banking, wallets, or other payment methods made available by our payment service providers.

Payments may be processed through independent third-party payment providers. Your use of a payment method may also be subject to the applicable terms and policies of the relevant payment provider.

7. Pricing and Taxes

Unless otherwise stated, prices displayed on our website are in Indian Rupees (INR).

Prices may change from time to time. Changes in price will generally not affect purchases that have already been successfully completed, except where correction is required because of an obvious pricing, typographical, technical, or system error and such correction is permitted by applicable law.

Applicable taxes or other charges, where required, may be displayed or calculated during checkout.

9. Refunds and Cancellations

Because LUXORA products are digital products that may be accessed or downloaded electronically, refund eligibility is subject to our separate Refund Policy .

By purchasing a digital product, you acknowledge that digital access may begin after successful payment and that certain refund rights may be affected by applicable law and the nature of digital content.

Nothing in these Terms is intended to remove or restrict any mandatory consumer rights or remedies available under applicable law.

10. License to Use Digital Content

Your purchase of a LUXORA digital product provides you with a limited, non-exclusive, non-transferable license to access and use the included digital materials for the purposes permitted by the applicable product and license terms.

Purchasing a product does not transfer ownership of the underlying copyright, intellectual property, trademarks, or other proprietary rights in the included materials to you.

Unless expressly permitted by the applicable license, you may not represent the LUXORA materials as your own original library or intellectual property.

11. Prohibited Distribution and Resale

Unless expressly permitted by a specific license included with your purchase, you must not:

• Resell or redistribute the original LUXORA files.
• Share download links or private access links with others.
• Upload the original product library to public file-sharing websites.
• Offer the original files as a competing digital product or bundle.
• Give away the original files as part of another commercial product.
• Claim ownership of LUXORA-created materials.
• Use the product to create a competing digital-content library for resale.

You may use individual assets in accordance with the license and usage permissions applicable to the product you purchased.

12. User Responsibility for Published Content

LUXORA provides digital resources and creative materials. You are responsible for how you use, edit, publish, or combine those materials with other content.

You are responsible for ensuring that your final published content, captions, claims, advertisements, music, trademarks, images, and other elements comply with applicable laws, platform rules, and third-party rights.

LUXORA does not guarantee that content created by a customer using LUXORA materials will be approved, recommended, monetized, or distributed by any particular social media platform.

13. No Guaranteed Results

LUXORA products are educational and creative resources designed to provide content and tools for building a faceless content presence.

We do not guarantee any particular number of followers, views, engagement, sales, income, customers, viral results, monetization, business growth, or other specific outcome from using our products.

Results depend on many factors outside our control, including the customer's execution, strategy, consistency, market conditions, audience, platform policies, and other circumstances.

14. Intellectual Property

The LUXORA name, logo, branding, website design, text, graphics, photographs, videos, product presentation, layouts, and other original website materials are owned by, licensed to, or lawfully used by LUXORA unless otherwise stated.

LUXORA's digital products may also contain materials subject to separate third-party rights or applicable licenses. Such materials remain subject to the relevant rights and restrictions.

Nothing in these Terms transfers intellectual property ownership to a customer except where such transfer is expressly stated in writing.

15. Third-Party Services and Platforms

LUXORA may use third-party services for payment processing, website hosting, digital file delivery, email communication, analytics, storage, customer support, or other technical functions.

Third-party providers operate independently and may have their own terms, policies, security procedures, and privacy practices.

LUXORA does not control the availability, functionality, policies, algorithms, or future changes of third-party platforms such as social media services or external technology providers.

Information regarding the handling of personal information is available in our Privacy Policy .

16. Website Availability and Disclaimers

We make reasonable efforts to keep the LUXORA website and digital services available and functional. However, temporary interruptions may occur because of maintenance, technical problems, network issues, third-party service interruptions, or circumstances outside our reasonable control.

We do not guarantee that the website, digital delivery system, or access to third-party services will always be uninterrupted, error-free, or completely current.

Nothing in these Terms excludes any warranty, guarantee, consumer right, or legal remedy that cannot legally be excluded or limited.

17. Limitation of Liability

To the maximum extent permitted by applicable law, LUXORA will not be responsible for indirect, incidental, special, or consequential losses arising from the use of, or inability to use, our website, digital products, or related services.

Where liability cannot legally be excluded or limited, it will apply only to the extent permitted by applicable law.

Nothing in these Terms limits any liability or consumer protection right that cannot legally be limited or excluded.

18. Restriction, Suspension and Termination

LUXORA may restrict or suspend access to a digital product or related services where reasonably necessary to:

• Prevent fraudulent or unauthorized transactions.
• Protect customers, LUXORA, or our systems.
• Address violations of these Terms or applicable license terms.
• Prevent unauthorized sharing or redistribution of digital files.
• Comply with applicable law or legal obligations.

Any action taken under this section will be subject to applicable law and any mandatory consumer rights.

19. Changes to These Terms

We may update these Terms from time to time to reflect changes to our products, services, website, business operations, or applicable legal requirements.

Updated Terms will be published on this page and the Last Updated date will be revised where appropriate.

Your continued use of the website after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

20. Governing Law and Jurisdiction

These Terms are governed by the applicable laws of India.

Subject to applicable consumer protection laws and mandatory legal rights regarding jurisdiction, disputes relating to these Terms, purchases, digital products, or services will be subject to the jurisdiction of the competent courts in Ludhiana, Punjab, India.

Nothing in this section is intended to restrict any mandatory rights or remedies available to consumers under applicable Indian law.

21. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent legally permitted or modified or removed where necessary.

The remaining provisions will continue to remain in effect.

22. Contact and Customer Support

If you have questions, concerns, complaints, or requests relating to these Terms, a purchase, payment, digital access, product contents, refunds, or licensing, please contact LUXORA using the details below.

We encourage customers to contact us first so that we can review and address the matter appropriately.